Christmas Personalize gift set | 聖誕人像套裝
定制專屬你的聖誕人像套裝，加上同款聖誕定制包裝
浪漫整個冬季
【關於定制】
- 繪圖：完成付款後提供草稿，可微調修改，更換照片重畫與臨時退訂將產生稿費。超出圖稿額外費用 $100/張
- 圖稿：出圖稿後若取消訂單，需收取設計費用：圖稿費用$150，人像設計費用 $100/人
- 雕刻：默認清除全部LABEL以及雕刻正面，若背面做不同圖雕刻，需另收$100；顏色可選金/銀，需要增加其他顏色可與我們溝通，每超出一種顏色額外費用增加$50。
- 時間：確認草稿後起算3-5個工作天(不含周六日)後完成作品。
- 急件：急件請務必先溝通確認提前指定收件日期，再加購急件服務
FAQ of Delivery:
- How Long Does it Take To Produce & Ship?
You will receive most of our products within 1 week. Most items have next day delivery upgade service as well. - I really need it today - is it possible at all?
Actually yes! Talk to our CS and we will work it out for you. - Do you ship internationally?
Yes we do! We ship globally. Check out our shipping policy on the next tab.
FAQ of Production & Opportunity:
- How does DYOW produce their products?
We use hand engraving, machine engraving and laser engraving to customize in our Hong Kong factory - every bottles & items are hand made by our "masters" with love :) - Do you offer corporate & Bulk discount?
For order over 5 pieces, please ask for bulk discount with our friendly customer service on live chat or whatsapp us at +852 6554 1830.
For Corporate Enquiry, we offer personalize sales solution. Please email us at hello@designyourown.wine for more details.
Shipping Policy (Applied on Hong Kong)
Our designated shipping companies are SF Express & Hong Kong Post.
Typically shipping time varies from 2 days to 5 days. If you have an event date, please let us know on the remark section of ordering and we will do our best to match your deadlines for you.
For urgent orders, customers can request an upgrade to Gogox for same day delivery. In the case of an upgrade, surcharge will be paid by customers.
Shipping Policy (Applied on All Other Regions & Countries)
Oversea shipping might occur extra shipping cost depends on products.
Our designated shipping companies are SF Express, Hong Kong Post & Aramex.
Typical shipping time varies from 1 week to more depends on your areas. In normal situations, we can reach most of the world in about 2 weeks.
For urgent orders, customers can request an upgrade to DHL. You can receive a quote upon request.
* We are not responsible for any taxes & duties occured during transportation.
Return Policy (Applied on All Countries)
We keep it short and simple for you :)
- Customize Product: no exchange or refund. In the case of damage & wrong shipment, please email us at hello@designyourown.wine within 7 days from receiving the products for a re-shipment.
- Non-Customize Product: Please ship it back to us (shipping cost will be paid by customer) in perfect condition for exchange and refund.
For more details please check out our full policy on footer.
