FAQ
FAQ of Delivery:
- How Long Does it Take To Produce & Ship?
You will receive most of our products within 1 week. Most items have next day delivery upgade service as well. - I really need it today - is it possible at all?
Actually yes! Talk to our CS and we will work it out for you. - Do you ship internationally?
Yes we do! We ship globally. Check out our shipping policy on the next tab.
FAQ of Production & Opportunity:
- How does DYOW produce their products?
We use hand engraving, machine engraving and laser engraving to customize in our Hong Kong factory - every bottles & items are hand made by our "masters" with love :) - Do you offer corporate & Bulk discount?
For order over 5 pieces, please ask for bulk discount with our friendly customer service on live chat or whatsapp us at +852 6554 1830.
For Corporate Enquiry, we offer personalize sales solution. Please email us at hello@designyourown.wine for more details.