禮盒|客製化榮升禮物 雕刻榮休禮物（客製化）文字雕刻
內容及設計細節會於下單後由客戶服務同事會跟你仔細溝通
After you place the order, our friendly customer service team will be in touch regarding details of engraving and colors!
套裝包含：
請【聯絡設計師】聯繫定制內容
【關於定制】
- 範圍：起泡酒：祝福語 盒面：彩色鑽石貼訂製
- 雕刻：默認清除全部LABEL以及雕刻正面，若背面做不同圖雕刻，需另收$100；顏色可選金/銀，需要增加其他顏色可與我們溝通，每超出一種顏色額外費用增加$50。
- 時間：確認草稿後起算3-5個工作天(不含周六日)後完成作品。
- 急件：急件請務必先溝通確認提前指定收件日期，再加購急件服務
- DYOW香港酒瓶雕刻始創於2012年，專注於定制每一款充滿愛的禮物️，為世界各地的人們創造永恒的記憶，可在你喜愛的禮物訂製專屬手工雕刻
- 所有產品均附上終身保養，不小心打爛都有保養
- 所有產品在香港廠房由人手雕刻。最佳品質，最快一天出貨
FAQ of Delivery:
- How Long Does it Take To Produce & Ship?
You will receive most of our products within 1 week. Most items have next day delivery upgade service as well. - I really need it today - is it possible at all?
Actually yes! Talk to our CS and we will work it out for you. - Do you ship internationally?
Yes we do! We ship globally. Check out our shipping policy on the next tab.
FAQ of Production & Opportunity:
- How does DYOW produce their products?
We use hand engraving, machine engraving and laser engraving to customize in our Hong Kong factory - every bottles & items are hand made by our "masters" with love :) - Do you offer corporate & Bulk discount?
For order over 5 pieces, please ask for bulk discount with our friendly customer service on live chat or whatsapp us at +852 6554 1830.
For Corporate Enquiry, we offer personalize sales solution. Please email us at hello@designyourown.wine for more details.
Shipping Policy (Applied on Hong Kong)
Our designated shipping companies are SF Express & Hong Kong Post.
Typically shipping time varies from 2 days to 5 days. If you have an event date, please let us know on the remark section of ordering and we will do our best to match your deadlines for you.
For urgent orders, customers can request an upgrade to Gogox for same day delivery. In the case of an upgrade, surcharge will be paid by customers.
Shipping Policy (Applied on All Other Regions & Countries)
Oversea shipping might occur extra shipping cost depends on products.
Our designated shipping companies are SF Express, Hong Kong Post & Aramex.
Typical shipping time varies from 1 week to more depends on your areas. In normal situations, we can reach most of the world in about 2 weeks.
For urgent orders, customers can request an upgrade to DHL. You can receive a quote upon request.
* We are not responsible for any taxes & duties occured during transportation.
Return Policy (Applied on All Countries)
We keep it short and simple for you :)
- Customize Product: no exchange or refund. In the case of damage & wrong shipment, please email us at hello@designyourown.wine within 7 days from receiving the products for a re-shipment.
- Non-Customize Product: Please ship it back to us (shipping cost will be paid by customer) in perfect condition for exchange and refund.
For more details please check out our full policy on footer.
